{"id":3195,"date":"2024-04-04T14:14:46","date_gmt":"2024-04-04T12:14:46","guid":{"rendered":"https:\/\/smaaart.fr\/blog\/?p=3195"},"modified":"2026-06-16T10:45:15","modified_gmt":"2026-06-16T08:45:15","slug":"smaaart-n1-des-vendeurs-de-smartphones-reconditionnes-ufc","status":"publish","type":"post","link":"https:\/\/smaaart.fr\/blog\/smaaart-n1-des-vendeurs-de-smartphones-reconditionnes-ufc\/","title":{"rendered":"N\u00b01 des vendeurs de smartphones reconditionn\u00e9s (UFC)"},"content":{"rendered":"\n<p>Dans un march\u00e9 \u00e0 l\u2019offre h\u00e9t\u00e9roclite, UFC-Que Choisir &#8211; association de d\u00e9fense des consommateurs &#8211; apporte des \u00e9l\u00e9ments de lecture au consommateur afin qu\u2019il puisse faire un choix avis\u00e9 concernant l\u2019achat de <strong>smartphones reconditionn\u00e9s<\/strong>. \u00c0 l\u2019issue d\u2019une \u00e9tude comparative, il place <strong>SMAAART<\/strong> \u00e0 la t\u00eate de son classement !<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Un march\u00e9 des smartphones reconditionn\u00e9s \u00e0 l\u2019offre h\u00e9t\u00e9roclite<\/strong><\/h2>\n\n\n\n<p>Dans un article publi\u00e9 en mars 2024, UFC-Que Choisir met en \u00e9vidence les contrastes importants qui opposent les acteurs du march\u00e9 du reconditionn\u00e9.<\/p>\n\n\n\n<p><a href=\"https:\/\/smaaart.fr\/blog\/definition-reconditionne\/\">La d\u00e9finition du reconditionn\u00e9 <\/a>n&rsquo;est pas toujours la m\u00eame selon les acteurs. D\u2019un c\u00f4t\u00e9, il y a les \u201c<strong>vrais reconditionneurs<\/strong>\u201d, dont SMAAART fait partie, qui ach\u00e8tent les appareils \u00e9lectroniques et les remettent en \u00e9tat, afin de pouvoir leur offrir une seconde vie.<\/p>\n\n\n\n<p>De l\u2019autre, les plateformes, qui, elles, ont uniquement vocation \u00e0 mettre en relation des particuliers et des reconditionneurs. Aujourd&rsquo;hui, leurs pratiques restent assez floues.<\/p>\n\n\n\n<p>Le march\u00e9 du reconditionn\u00e9, qui a le vent en poupe en France, offre donc diff\u00e9rentes solutions aux consommateurs. Mais alors, comment s\u2019y retrouver ? UFC-Que Choisir a \u00e9labor\u00e9 un classement des revendeurs de smartphones reconditionn\u00e9s. Ce dernier permet au consommateur d\u2019y voir un peu plus clair.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Un classement des vendeurs de smartphones reconditionn\u00e9s<\/strong><\/h2>\n\n\n\n<p>L\u2019association de d\u00e9fense des consommateurs a \u00e9valu\u00e9 la r\u00e9gularit\u00e9 de la qualit\u00e9 offerte par les acteurs du march\u00e9. Pour cela, elle a analys\u00e9 les principales fonctionnalit\u00e9s de deux mod\u00e8les : l\u2019<a href=\"https:\/\/smaaart.fr\/357-iphone-13-reconditionnes\">iPhone 13<\/a> et le <a href=\"https:\/\/smaaart.fr\/373-samsung-galaxy-s22-reconditionnes\">Samsung Galaxy S22<\/a>.<\/p>\n\n\n\n<p>Plus pr\u00e9cis\u00e9ment, pour constater la constance des revendeurs de smartphones reconditionn\u00e9s, UFC a analys\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le produit re\u00e7u (\u00e9tat du t\u00e9l\u00e9phone, pr\u00e9sence d\u2019accessoires) ;<\/li>\n\n\n\n<li>L\u2019origine du produit ;<\/li>\n\n\n\n<li>L\u2019autonomie de l\u2019appareil ;<\/li>\n\n\n\n<li>Les performances et la r\u00e9activit\u00e9 de l&rsquo;\u00e9cran ;<\/li>\n\n\n\n<li>La qualit\u00e9 des photos et des haut-parleurs ;<\/li>\n\n\n\n<li>La r\u00e9sistance \u00e0 la pluie.<\/li>\n<\/ul>\n\n\n\n<p>Chaque fonctionnalit\u00e9 list\u00e9e ci-dessus a \u00e9t\u00e9 analys\u00e9e en laboratoire afin d\u2019octroyer une note aux six revendeurs s\u00e9lectionn\u00e9s par UFC.<\/p>\n\n\n\n<p>\u00c0 l\u2019issue des tests, SMAAART a obtenu la moyenne de 17,6\/20 et a donc pris la <strong>premi\u00e8re place du podium<\/strong> !<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"760\" height=\"700\" src=\"https:\/\/smaaart.fr\/blog\/wp-content\/uploads\/2024\/04\/image.png\" alt=\"\" class=\"wp-image-3197\" srcset=\"https:\/\/smaaart.fr\/blog\/wp-content\/uploads\/2024\/04\/image.png 760w, https:\/\/smaaart.fr\/blog\/wp-content\/uploads\/2024\/04\/image-300x276.png 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/figure>\n\n\n\n<p>Image : <a href=\"https:\/\/www.quechoisir.org\/actualite-smartphones-reconditionnes-video-notre-palmares-des-vendeurs-n120126\/\">Smartphones reconditionn\u00e9s &#8211; Notre palmar\u00e8s des vendeurs, UFC Que Choisir (2024)<\/a><\/p>\n\n\n\n<p>Ce classement repr\u00e9sente une v\u00e9ritable reconnaissance de SMAAART et de la qualit\u00e9 de ses process de reconditionnement ! Mais au fait, concr\u00e8tement, comment s\u2019assure-t-il de la <strong>qualit\u00e9<\/strong> et de la tra\u00e7abilit\u00e9 de ses produits ?<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>SMAAART, un \u201cvrai reconditionneur\u201d qui privil\u00e9gie l&rsquo;\u00e9conomie circulaire en circuit court et la qualit\u00e9<\/strong><\/h2>\n\n\n\n<p>Dans un march\u00e9 o\u00f9 les r\u00e8gles du jeu ne sont pas enti\u00e8rement d\u00e9finies, SMAAART a choisi de miser sur l&rsquo;<strong>\u00e9conomie circulaire en circuit court<\/strong>.<\/p>\n\n\n\n<p>Dans ses locaux situ\u00e9s au pied du Pic Saint-Loup, \u00e0 Saint-Mathieu-de-Tr\u00e9viers, il emploie 130 femmes et hommes. Il ma\u00eetrise ainsi l\u2019int\u00e9gralit\u00e9 de sa cha\u00eene de valeur. Et oui, chez SMAAART, le reconditionnement est<strong> 100% fran\u00e7ais <\/strong>!<\/p>\n\n\n\n<p>Approvisionnement en appareils usag\u00e9s, effacement de donn\u00e9es, audit, r\u00e9paration, revente, garantie jusqu&rsquo;\u00e0 24 mois\u2026 Toutes les \u00e9tapes du processus sont g\u00e9r\u00e9es enti\u00e8rement en interne par les \u00e9quipes SMAAART. Le contr\u00f4le de chaque \u00e9tape permet ainsi de garantir la <strong>qualit\u00e9<\/strong> des appareils et de s&rsquo;assurer qu\u2019ils sont parfaitement fonctionnels.<\/p>\n\n\n\n<p>Les certifications \u00ab <em>QUALICERT activit\u00e9 de reconditionnement<\/em> \u00bb et \u00ab <em>RECQ Reconditionn\u00e9 de Qualit\u00e9<\/em> \u00bb qui ont \u00e9t\u00e9 octroy\u00e9es \u00e0 SMAAART respectivement en 2022 et 2023 t\u00e9moignent aussi de cette haute <a href=\"https:\/\/smaaart.fr\/content\/48-reconditionnement-smaaart\">qualit\u00e9 de reconditionnement<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>La ma\u00eetrise du process de reconditionnement : origine des produits, qualit\u00e9 et SAV<\/strong><\/h2>\n\n\n\n<p>Mais au fait, contrairement aux plateformes point\u00e9es du doigt par l&rsquo;\u00e9tude de UFC, pourquoi SMAAART a-t-il choisi de garder le contr\u00f4le sur l\u2019int\u00e9gralit\u00e9 de sa cha\u00eene de valeur ?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pour certifier l\u2019origine des produits :<\/strong> Il est imp\u00e9ratif de s\u2019assurer que les smartphones sont bien compatibles aves les r\u00e8gles en vigueur (en l\u2019occurrence les lois fran\u00e7aises et europ\u00e9ennes). <\/li>\n\n\n\n<li><strong>Pour garantir la qualit\u00e9 du process de reconditionnement<\/strong> : Pour pr\u00e9server la long\u00e9vit\u00e9 des produits reconditionn\u00e9s, et ainsi leur offrir une seconde (voire une troisi\u00e8me) vie, il est essentiel d\u2019adopter des process industriels. Chez SMAAART, tous les produits suivent un process pr\u00e9cis et contr\u00f4l\u00e9 : effacement des donn\u00e9es certifi\u00e9, diagnostic fonctionnel sur jusqu&rsquo;\u00e0 60 points de contr\u00f4le (smartphones et tablettes) et 40 points de contr\u00f4le (ordinateurs), audit esth\u00e9tique, v\u00e9rifications qualit\u00e9.<\/li>\n\n\n\n<li><strong>Pour assurer un service apr\u00e8s-vente performant<\/strong> : En conservant son service apr\u00e8s-vente au sein de son unit\u00e9 de production, SMAAART garantit un service rapide et efficace \u00e0 ses clients.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>En somme, avec sa premi\u00e8re place dans le classement de UFC-Que Choisir, SMAAART confirme son statut de marque engag\u00e9e dans le domaine des smartphones reconditionn\u00e9s. En misant sur la <strong>qualit\u00e9<\/strong> et la transparence, SMAAART offre une solution fiable et responsable !<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans un march\u00e9 \u00e0 l\u2019offre h\u00e9t\u00e9roclite, UFC-Que Choisir &#8211; association de d\u00e9fense des consommateurs &#8211; apporte des \u00e9l\u00e9ments de lecture au consommateur afin qu\u2019il&#8230;<\/p>\n","protected":false},"author":19,"featured_media":3241,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[555,9,111],"class_list":["post-3195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cest-smaaart","tag-classement","tag-reconditionne","tag-smaaart"],"yoast_head":"<!-- This site is optimized with 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